Frequently asked questions

Simply click the "Join Now" button and provide all the required details in the form (email, Password, etc.). An email will be sent to you with a verification link; click it, and you'll be good to go!

Head straight to the "Join Now"button and select the "Forgot Password?" link. An email will be sent to your inbox with a recovery link, which you can then use to set up a new password. Additionally, you can pop off an email to [email protected], and we will be more than happy to assist!

Absolutely! It's simple — just go to your 'My Account' page, choose the 'Add Currency' option, and select your preferred currency from the drop-down menu.

Unfortunately, multiple accounts are not allowed at royalen.

Your privacy is our highest priority! All the information you provide on our website is fully secure. We use industry-leading encryption technologies to ensure your data is completely protected.

At royalen, we hold fair gaming to the highest standards and provide our players only the best fair and responsible gaming providers. Apart from that, all games hold the necessary Random Number Generation certificates.

Upload all the necessary documents straight into your personal profile. Once you have signed in, go to the "Documents" page to upload. Also, using this tab, you can track the document's status.

Sure. You are able to either self-exclude yourself for a specified period of time in your personal profile or let our Support Service Team close your account with the possibility to reopen it later. Just contact them directly through LiveChat or send an email to [email protected]. They work 24/7 and will sort everything out as fast as possible.